our history
As the world of work evolves, the EXchange keeps pace to meet the needs of our members. Over time and across geographies, our organizational form has varied, but our guiding purpose has remained the same: to help each other improve experiences for employees and create value for our organizations.
key milestones
2017
European EX practitioners from some of the world’s largest global companies began hosting a series of in-person workshops on early EX design work.
2020
Twenty practitioners from large North American companies met for two days in New York City to talk about EX in general and at their specific companies. Recognizing that EX is important not just to HR, but also to businesses and people in general, the group resolved to use the weight of their prominent brands to define the emerging field of EX.
2025
The EXchange continues to grow and thrive as a global community. This year, we also formalized our Board of Directors—experienced leaders who help us think strategically about how to serve our members and provide high-value resources that move the discipline forward.
2023
The global community formally launched as a non-profit organization: The EXchange. Members meet at least every two months to share and learn from one another, but now have access to expanded networking and collaboration opportunities.
Learn more about becoming a member today.